Policies
Returns & Exchanges
All sales are final.
We do not accept returns, issue refunds, or process exchanges on items that arrive as described. Orders damaged during shipping may qualify for an exchange or refund and will be reviewed individually.
Why all sales are final
Fragrances are personal products. For hygiene and authenticity reasons, once a bottle leaves our care it cannot be resold. Because of this, we are unable to accept returns, issue refunds, or process exchanges on items that arrive as described and in good condition.
Before you buy
Please review your order carefully before completing checkout — fragrance name, size, quantity, and shipping address. If you are unsure whether a scent is right for you, we recommend researching the notes and reviews, or contacting us on Instagram with any questions.
Order cancellations
Orders cannot be cancelled or modified once they are placed. We process orders quickly to ensure prompt shipment, so please confirm that all details are correct before checking out.
Damaged in transit
If your order arrives visibly damaged, please contact us on Instagram within 48 hours of delivery with clear photos of the packaging and product. Exchanges or refunds for transit damage are reviewed on a case-by-case basis and are not guaranteed.
Authenticity guarantee
Every fragrance we sell is 100% authentic and brand new. If you have any questions about authenticity, please reach out and we will be happy to share the details of your product.
By completing a purchase, you acknowledge and agree to this policy.